Consulting

Biospecifix offers specialty consulting services for the In Vitro Diagnostics (IVD) and associated healthcare sectors. With over 30 years experience in the IVD market both here in Australia and globally we are well placed to provide our clients with timely information based on their specific requirements.

Our slogan is “When you need to know” – this refers to those times when it is imperative you have accurate information in order to make timely, often strategic decisions. You will not see any of our reports published anywhere in the public domain nor on any websites as they are usually undertaken under NDA and subject to those non-disclosure provisions. One of our key business tenets is to protect at all times the identity of our valued clients and sponsors.

All of our work is underpinned by an excellent knowledge of the IVD marketplace and published research from the Harvard Business Review HBR) on how to measure client loyalty and transfer those factors into profitable business. We have proven, just as the HBR data suggested, that unless a client is more than 80% satisfied they are likely to switch to a competitor.

We have undertaken a wide range of projects for IVD and biotech organizations over the years including the following:

  • Client Market Research – which clients are happy and who is likely to switch (and why).
  • Competitor Intelligence – competitor profiling and positioning
  • Opportunity Analysis – what are the upcoming opportunities and gaps in current offerings
  • Development of satisfaction (loyalty) indexes including the relationship scorecard
  • Global thought leader research for new product development

Our clients have indicated that as a result of our research on their behalf they have been able to significantly grow the business, improve profits and client retention through:

  • Better identification of opportunities to pursue – better resource management
  • Better communication strategies with current and potential customers
  • Identification of client’s likely to switch and implementation of strategies to minimize losses
  • Creation of individual client loyalty scores and the strategic relationship scorecard – this allows better forecasting and tracking, budgeting and more profitable business
Biospecifix offers specialty consulting services for the In Vitro Diagnostics (IVD) and associated healthcare sectors. With over 30 years experience in the IVD market both here in Australia and globally we are well placed to provide our clients with timely information based on their specific requirements.
Our slogan is “When you need to know” – this refers to those times when it is imperative you have accurate information in order to make timely, often strategic decisions. You will not see any of our reports published anywhere in the public domain nor on any websites as they are usually undertaken under NDA and subject to those non-disclosure provisions. One of our key business tenets is to protect at all times the identity of our valued clients and sponsors.
All of our work is underpinned by an excellent knowledge of the IVD marketplace and published research from the Harvard Business Review HBR) on how to measure client loyalty and transfer those factors into profitable business. We have proven, just as the HBR data suggested, that unless a client is more than 80% satisfied they are likely to switch to a competitor.
We have undertaken a wide range of projects for IVD and biotech organizations over the years including the following:
Client Market Research – which clients are happy and who is likely to switch (and why).